PRIVACY POLICY

Last Updated:  7/6/2023

We are committed to protecting the privacy of users who communicate with us or use our website. This Privacy Policy governs how Charleston Mountain View Owner, LLC, a California limited liability company (referred to herein as "Sequence", "we" or "us") will collect, use and disclose information you share with us.  By using or accessing the website or downloading materials from the website, you agree to be legally bound by this pRIVACY POLICY AND OUR WEBSITE TERMS of use. If you do not agree, do not use our website. If you use our website on behalf of someone else or an entity, you represent that you are authorized by such an individual or entity to agree on such individual’s or entity’s behalf and do so agree.

This Privacy Policy discloses our privacy practices. The purpose of this Privacy Policy is to inform you what kinds of information we collect from users of this website and how the information is used by us; whether we disclose any user information to third parties; how you can access, update or delete any information that we collect about you; and the security procedures in which we use to protect your personal information.

Updates

We reserve the right to update this Privacy Policy at any time by posting updates on this page.  Please check the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Changes will become effective immediately after they are posted. A current version of this Privacy Policy showing the effective date is always available at this location. We encourage you to periodically review this policy to see if there have been any changes that may affect you. If you do not agree to this policy as modified, then you must discontinue your use of the website and any downloaded material. Your continued use of the website or any downloaded material signifies your continued agreement to this policy as it may be revised from time to time. The use of your information is subject to the Privacy Policy in effect at the time of use.

HOW WE COLLECT INFORMATION

You may elect to provide information that identifies you, including your name, email address, mailing address, zip code, telephone number, fax number and similar information (collectively, "Personal Information") to us by sending or responding to emails regarding certain listings or services offered on our website or in other ways, for example by contacting us by telephone.

You can visit our website without revealing any Personal Information as explained below. Our web servers collect the Internet Protocol addresses, but not the email addresses, of visitors. This information can be aggregated to measure the number of visits, average time spent on the site, pages viewed and other such statistics. Such information is not considered Personal Information under this Privacy Policy. We may use this information to measure the use of our websites, to improve the content we offer and for other legitimate business purposes. We may share with third parties this experiential information or other data on an aggregated basis without disclosing any information that personally identifies you.

HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION

We collect, generate, retain and use your Personal Information for our own internal purposes in connection with the facilitation, recording and processing of any requests, communications, or interactions you may have with our website or us.

In addition, your Personal Information may also be used by us to provide you with information regarding our products and services. For example, we may use your email address to send you special announcements and notifications of new real estate listings, services or promotions that may be of interest to you. You may opt out of any such communications by using the opt out information included in any such communication or by contacting us at the contact information provided below. 

COOKIES

Cookies allow websites to recognize you, track when you return and keep information specific to you. The cookies we use on our websites may include:

  • Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content.
  • Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire, or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the websites for our users. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on our website.

We do not use technology that recognizes a “do-not-track” signal from your web browser.

Your use of our website will be deemed to be your consent to the placement of cookies on your computer or other devices. If you prefer not to receive cookies through our website, you can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our website and use them. If your browser is set to reject cookies, or if your browser notifies you that you are about to receive a cookie and you reject it, then your use of our website may not be as efficient or as enjoyable as it would be if the cookie were enabled, and some parts of the website may not work at all.

Consistent with standard practices in the Internet industry, you may occasionally receive cookies from third parties to which you link from our website. If you prefer, you may set your browser to ask for your permission before you receive such a cookie. We do not control these third party cookies, and they are not subject to this Privacy Policy.

INFORMATION SHARING AND DISCLOSURE

When you request information, we need to know your name, email address, mailing address and possibly additional information. This allows us to process and fulfill your request. We do not sell, trade, or rent your Personal Information to third parties. We may provide aggregate statistics about our users, customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.  We may keep information that you disclose to us indefinitely. 

DATA SECURITY

Data security is critical to us and thus all Personal Information is held in a secured database. While it is impossible to guarantee the complete security of any computer system and the data contained therein, our vendors are required to maintain and implement robust security policies and procedures that combine with available technologies in accordance with prevailing industry standards, all of which are designed to protect the confidentiality, integrity, and availability of your Personal Information. To the extent we are provided with social security numbers or personal financial information, we comply with all applicable regulations regarding the confidentiality and safe disposal of such information.

Child Privacy: NOT INTENDED FOR CHLDREN

If you are under the age of 18, please do not use or access our website in any way. We will not knowingly collect or use any Personal Information from any child under the age of 18. It is not our intention to collect Personal Information from anyone under 18 years of age. If we become aware that we have collected any Personal Information from children under the age of 18, we will promptly delete such information from our databases.

ACCESSING, UPDATING OR DELETING INFORMATION

COLLECTED ABOUT YOU BY THIS SITE

If you are a verified California resident and wish to access, update, or delete your contact information or preferences, you may make this request in writing, using our contact information provided below.  Any such request through mail or email must include “Privacy Rights Request" in the first line of the description, attest to the fact that you are a California resident and provide a current California address for our response. We may request that you submit additional information, such as a signed statement under penalty of perjury that you are the individual you claim to be. Please note that we are only required to respond to one request per user each year.

Verified California residents have the right to request deletion of your information.  However, please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.

We will not discriminate against you as a result of your exercise of any of these rights.

GOVERNING LAW

By choosing to visit our website or provide information to us, you agree that any dispute over privacy will be governed by the laws of the State of California as provided in our Terms of Use.

CONTACT INFORMATION

If you have questions or requests, please contact us at: charlestonplaza@presidiobay.com or 415-685-3391.